Legal
Privacy Policy
Last updated: April 16, 2026
Who We Are
CareerTalkLab is a professional English learning platform operated by John Serra. You can reach us at hello@careertalklab.com.
Information We Collect
Account Registration
When you sign up, we collect your email address and display name. This is required to create and maintain your account.
Learning Activity
We store your lesson progress, written submissions, quiz results, and feedback data. This is the core data that powers your learning experience — tracking where you are and what needs work.
In-App Feedback
If you submit feedback through the platform (ratings, issue reports), we store that to improve the product.
Server Logs
Like all web applications, our hosting infrastructure automatically logs basic request data (IP address, browser type, pages visited). These are used for security and performance monitoring only.
How We Use Your Data
- →To operate your account and deliver the course
- →To generate AI-powered feedback on your written submissions
- →To send transactional emails (welcome, session confirmations, submission reviews)
- →To track your progress and show it back to you and your coordinator
- →To improve the platform based on aggregated usage patterns
We do not sell your data, share it with advertisers, or use it for any purpose beyond operating and improving CareerTalkLab.
AI Processing
Written submissions you make on the platform may be sent to Anthropic's API to generate structured feedback. Anthropic processes this data according to their privacy policy. Do not include sensitive personal information in your lesson submissions beyond what is relevant to the exercise.
Third-Party Services
Cookies
We use a session cookie to keep you logged in. No advertising cookies. No cross-site tracking. Vercel may set functional cookies required for infrastructure operation.
Data Retention
Your account data is retained for as long as your account is active. If you delete your account, your personal data is removed within 30 days. Anonymized learning analytics may be retained longer for product improvement.
Your Rights
You have the right to:
- →Access the personal data we hold about you
- →Request correction of inaccurate data
- →Request deletion of your account and associated data
- →Export your learning data
To exercise any of these rights, email hello@careertalklab.com.
Changes to This Policy
We may update this policy as the product evolves. The date at the top reflects the most recent revision. Continued use of CareerTalkLab after changes constitutes acceptance of the updated policy.