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A1executive15-20 minutes

The IT Ticket

Requesting help when something is broken at work.

Scenario: The IT Ticket

Your computer is broken. You need help. Your screen doesn't work. Ask for help. The printer can't print your report. Tell your team you can't login.

Screen

Click to reveal

Keyboard

Click to reveal

Recognize only

Broken

Click to reveal

Doesn't work

Click to reveal

Internet

Click to reveal

Login

Click to reveal

Recognize only

System

Click to reveal

Problem

Click to reveal

Recognize only

Tired

Click to reveal

Working

Click to reveal

Can

Click to reveal

Can't

Click to reveal

Printer

Click to reveal

Report

Click to reveal

Item	Problem	Sentence
Screen	Doesn't work	My screen doesn't work.
Keyboard	Broken	My keyboard is broken.
Computer	Broken	My computer is broken.
Mouse	Doesn't work	My mouse doesn't work.

Practice

💡 Hint:Elevated L1 transfer difficulty (15% - 20%). Highlight the target word (e.g. preposition or pronoun) in a pre-exercise reading prompt.

My keyboard . I need help.

💡 Hint:Stealth Grammar: English sentences require an explicit verb (is/are) and article (a/the), unlike Turkish. Use the word bank below.

My screen is . Can you fix it?

Match each IT problem to the correct sentence.

HintElevated L1 transfer difficulty (15% - 20%). Highlight the target word (e.g. preposition or pronoun) in a pre-exercise reading prompt.

Click the words above to build the sentence...

💡 Hint:Stealth Grammar: English sentences require an explicit verb (is/are) and article (a/the), unlike Turkish. Use the word bank below.

Send me an . I can reply today.

💡 Hint:Stealth Grammar: English sentences require an explicit verb (is/are) and article (a/the), unlike Turkish. Use the word bank below.

I have a with my computer. I cannot

The ___ is not working. We cannot use the software.

💡 Hint:Stealth Grammar: English sentences require an explicit verb (is/are) and article (a/the), unlike Turkish. Use the word bank below.

Is the working? I need to check my email.

💡 Hint:Stealth Grammar: English sentences require an explicit verb (is/are) and article (a/the), unlike Turkish. Use the word bank below.

Hi — please write your at the top of the IT ticket form.

💡 Hint:Stealth Grammar: English sentences require an explicit verb (is/are) and article (a/the), unlike Turkish. Use the word bank below.

The IT support agent asks for your before resetting your password.

💡 Hint:Stealth Grammar: English sentences require an explicit verb (is/are) and article (a/the), unlike Turkish. Use the word bank below.

When you reach the help desk, just say and the agent helps you.

💡 Hint:Stealth Grammar: English sentences require an explicit verb (is/are) and article (a/the), unlike Turkish. Use the word bank below.

I cannot send the email — my account looks .

💡 Hint:Stealth Grammar: English sentences require an explicit verb (is/are) and article (a/the), unlike Turkish. Use the word bank below.

Please mark this ticket as high — the demo is at three o'clock.

💡 Hint:Stealth Grammar: English sentences require an explicit verb (is/are) and article (a/the), unlike Turkish. Use the word bank below.

On morning my laptop crashed — I had to use a loaner machine.

💡 Hint:Stealth Grammar: English sentences require an explicit verb (is/are) and article (a/the), unlike Turkish. Use the word bank below.

Let's set the meeting for next Friday morning at nine.

💡 Hint:Stealth Grammar: English sentences require an explicit verb (is/are) and article (a/the), unlike Turkish. Use the word bank below.

The new server room is on the ground floor facing the main .

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